terms & conditions
The site 5-MIN.SHOP provides customers with information on products offered and how to purchase them. By accessing the site 5-MIN.SHOP users accept and agree to abide by all the conditions contained herein. 5-MIN.SHOP reserves the right to ask Users who do not accept or do not intend to comply with these terms, to refrain from accessing 5-MIN.SHOP.
Access to the site, and related services, is intended for personal use only.
5-MIN.SHOP accepts the following forms of payment:
– Credit Card (via Stripe)
Customers are allowed to pay by PayPal. If you are already a PayPal customer, simply log in with your details and confirm payment. If you do not have a PayPal account, you can open one and confirm the payment or we can pay with credit card. In case of merchandise return, the applicable amount will be credited to the account used for payment.
Customers are allowed to pay by credit card via Stripe. The user will be asked to enter their credit card details and the transaction will take place on the secure stripe platform. All major credit cards are accepted. In case of merchandise return, the applicable amount will be credited to the account used for payment.
Customers are allowed to pay by Satispay, only if you are already a Satispay customer. If you do not have a Satispay account, you can open one and then confirm the payment.
Prices and currency
All orders are accompanied by a receipt in Euro showing the exact total amount of the purchase, as required by the rules governing international trade. The amount actually charged to your credit card or bank account may be subject to changes due to fluctuations in exchange rates or to bank commissions: for more details, we recommend customers to contact their bank.
The shipment is charged to the customer, it is automatically calculated during checkout and is based on the actual or volumetric weight of the purchased goods (the greater of the two is automatically applied).
The transport company is: UPS
Shipping costs are free in Italy for purchases over € 300
Order fulfillment / Product availability
Orders are processed Monday through Friday, from 9:00 am to 5:00 pm. Orders placed before 12:00 pm will be processed the same day; orders received later, will be processed the next working day. If the merchandise is in stock, it will be shipped within 2-3 working days.
If the merchandise is back-ordered or out of stock, 5-MIN.SHOP reserves the right to delay delivery for up to 15-20 working days from the time of order. Deliveries will take place within 1-3 days for mainland Italy, excluding the islands. International shipments will require 3-5 days.
All customs duties are charged to the customer.
5-MIN.SHOP reserves the right to notify the customer, by e-mail or as displayed on the screen for the selected garment, any delays in delivery for out-of-stock or back-ordered merchandise, for a maximum of 15-20 working days.
Customers should carefully inspect their packages upon delivery before confirming a successful order receipt with their signature. The merchandise becomes customer property at the time the delivery form is signed.
The following can occur:
- At the time of delivery, the package appears to have been tampered with: we recommend customers to accept the delivery on contingency or refuse it
- The customer refuses the shipment or requests the package to be returned to the sender: any refund costs possibly charged to 5-MIN.SHOP will be deducted from any refund due to the Customer
- It is not possible to deliver the shipment to the address provided by the Customer in the order: the package could be returned to the sender
In this case, the shipping costs of the return package will be charged to the Customer.
All products shipped are insured from the moment they are entrusted to the courier until delivery to the final Customer. Once delivered to the address provided, the merchandise is no longer insured.